Refund policy

We have a no return policy on digital products, as well as custom merchandise. **All custom  products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you  order the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, SBL offers a free reprint or a refund on merchandise such as; clothing.

If you contact us within 30 days of product delivery. Please get in touch with our team by email using the “Submit issue” in subject line. 
 and provide a clear photo showing the issue.
****No refunds on digital products. 

We will notify you once we’ve received and inspected your tshirt  return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10-14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at setsbylex@gmail.com and theofficialsetsbylex@gmail.com

 

hair orders : ALL SALES ARE FINAL. No returns or exchanges