Shipping policy

Shipping Policy

1. Processing Time:

• Orders are typically processed within 3/5 business days (Monday to Friday, excluding holidays) after receiving full payment. Orders placed on weekends will be processed on the following business day. Shipping is 2/3 business days. 

2. Shipping Rates and Methods:

• We offer shipping to [domestic/international] destinations.
• Shipping costs are calculated based on the weight of your order and the destination.
• We offer the following shipping methods: [Standard shipping) 
• Free shipping may be available for orders over a certain amount. Details will be specified at checkout.

3. Estimated Delivery Times:

• Delivery times vary depending on the shipping method selected and your location.
• Estimated delivery times are provided during checkout and in your order confirmation email.
• Please note that delivery times are estimates and not guaranteed. Weather delays, carrier issues, and other unforeseen circumstances may impact delivery times.

 

4. Order Tracking:

• Once your order has been shipped, a tracking number and link will be provided via email.
• You can track your order using the provided tracking number on our website or directly with the carrier.

5. International Shipping:

• We ship internationally to select countries. International shipping rates and delivery times vary based on the destination.
• Customs duties and taxes are the responsibility of the customer. These charges may vary depending on the country and must be paid upon receipt of the order.
  

6. Order Issues:

• If there are any issues with your order, such as delays, damages, or missing items, please contact us immediately via email (theofficialsetsbylex@gmail.com ). We will work with you to resolve the issue as quickly as possible.

7. Holiday Shipping:

• During peak seasons and holidays, processing and delivery times may be longer than usual due to increased order volume and carrier delays.

 

Digital Products will automatically be sent to email after purchasing.